Policies &amp; FAQ page

Forever Beaumore

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Support & Policies

Transparency is

part of the ritual.

Everything you need to know about returns, your privacy, and how we operate — with nothing hidden behind legal walls.

Common Questions

Answers to what we hear most. Can’t find it here? Our team is always a message away.

Answers to what

matters most.

Explore the questions we hear most from our community. If you need something we haven’t covered here, our team is always reachable at hello@foreverbeaumore.com or by calling 888-933-7624 (Vietnamese-speaking specialists available).

Orders

How do I place an order?

Can I change or cancel my order after placing it?

Is my payment information secure?

What if I experience a technical issue while ordering?

Shipping & Returns

What are your shipping options and delivery times?

How can I track my order?

What is your return & exchange policy

My order arrived damaged or with missing items. What do I do?

Products

Are your products safe for all skin types?

Where can I find full ingredient information?

Do you offer samples?

How do I know which products are right for my skin concerns?

Are your products FDA evaluated?

Returns & Refunds

If something isn’t right, we want to make it right. Here’s how our process works.

Your satisfaction

matters to us.

We understand that choosing skincare is personal. If something isn’t right, we want to make it right.

Initiating a Return

To start a return, contact our customer support team at hello@foreverbeaumore.com or through our Contact Us page. Please include your order number and reason for the return. Our team will provide instructions for next steps.

Damaged or Incorrect Orders

In the rare event your order arrives damaged, defective, or contains the wrong items, please contact us immediately with your order number and photos. We will resolve the issue promptly at no additional cost to you. Damaged items reported in a timely manner will be replaced or fully refunded.

Order Cancellations

Orders may be changed or canceled within a short timeframe after placement. Contact us as soon as possible at hello@foreverbeaumore.com . If your order has already been processed and shipped, we will be unable to cancel it — but a return may still be possible after delivery.

Refund Processing

If you have already paid for items and we are unable to fulfill your order due to a stock issue, pricing error, or payment authorization problem, you will receive a full refund including any delivery costs charged. Refunds are returned to your original payment method.

Out-of-Stock or Unavailable Items

We reserve the right to refuse an order if an item is unavailable, if proper payment authorization cannot be obtained, or if there is an error in product information including price or promotions. We make all reasonable efforts to ensure pricing is correct at the time of purchase. You will be notified by email if any such issue arises. If you have already paid, a full refund including any delivery costs will be issued.

How to Contact Us

Our customer support team is your fastest path to resolution. Reach us at:

Email: hello@foreverbeaumore.com

Phone (Vietnamese-speaking specialists available): 888-933-7624

Mailing address: 2268 Senter Road #198, San Jose, CA 95112

Medical & Product Disclaimer

Content on the Forever Beaumore website is for reference purposes only and is not intended as specific medical advice or a substitute for professional treatment or diagnosis. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Your data, how we use it, and how we protect it — plainly stated.

Your data.

Your trust.

Forever Beaumore is committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.

Information We Collect

When you register an account or place an order with Forever Beaumore, you provide us with personal information such as your name, email address, shipping address, and payment details. This information is used solely to process your orders, communicate with you about your account, and improve your experience with our brand.

Account Security

Once you register an account with Forever Beaumore, you will use an email and password to log in. You are solely responsible for the security and confidentiality of your account credentials. You should keep your login information as confidential as possible and should not disclose it to any third party.

We reserve the right to close or disable an account if we determine it is being used with proxy IPs in an attempt to hide the use of multiple accounts, or if your use disrupts the services we provide in any manner.

How We Use Your Information

Personal information collected through our site is used to fulfill and communicate about your orders, provide customer support, send relevant product information (where you have opted in), and improve our website and services. We do not sell your personal information to third parties.

Payment Security

Our website uses industry-standard encryption technology to secure your payment information during checkout. We accept Mastercard, Visa, American Express, PayPal, Apple Pay, Shop Pay, and Google Pay. Payment details are processed securely and are not stored in a manner accessible beyond what is required for your transaction.

Site Contents & Intellectual Property

Unless otherwise noted, all items on the site — including text, images, illustrations, designs, icons, photographs, and other materials — and the copyrights, trademarks, and other intellectual property are owned, controlled, or licensed by Forever Beaumore.

You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal, non-commercial use of the website and service. The Forever Beaumore name, logo, and associated marks are trademarks; no right or license is granted to use them.

Contact Regarding Privacy

For any questions about how we handle your personal information, please reach us at hello@foreverbeaumore.com or by mail at 2268 Senter Road #198, San Jose, CA 95112.

The legal framework that governs your use of our website and services.

Our agreement

with you.

These terms constitute a legal agreement between you — the customer — and Forever Beaumore Cosmetics Inc. By using our website, you acknowledge and agree to be bound by the terms below.

Eligibility & Age

By using our website, you represent and warrant that you are legally entitled to enter this agreement. If you are a minor in the jurisdiction in which you reside, you must have the permission of, and be directly supervised by, your parent or legal guardian to use the site.

Prohibited Uses

You agree to use this website only for lawful purposes. The following activities are expressly prohibited:

Using the site for sending or storing unlawful material or for fraudulent purposes

Causing nuisance, annoyance, or inconvenience to other users or to Forever Beaumore

Copying, redistributing, or infringing upon site contents

Willfully impairing the proper operation of the network or the site

Attempting to decipher, decompile, disassemble, or reverse engineer any software or encryption making up the site

Using the site in any manner inconsistent with applicable laws and regulations

You shall report any errors, bugs, unauthorized access, or any breach of our intellectual property rights that you uncover during your use.

Ordering & Payment

You may pay for items purchased through the site using Mastercard, Visa, American Express, PayPal, and other accepted payment methods displayed at checkout. We reserve the right to refuse an order if an item is unavailable, if payment authorization cannot be obtained, or if there is an error in product information including price or promotions. You will be notified by email if any of these issues occur. If you have already paid, a full refund including delivery costs will be issued.

Intellectual Property Rights

Forever Beaumore alone (and its licensors, where applicable) shall own the rights to all content included in and as a part of the site — including but not limited to all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, trademarks, service marks, logos, and all related intellectual property. The agreement between you and Forever Beaumore is not a sale and does not convey to you any rights of ownership in or related to the site. The Forever Beaumore name, logo, and names associated with the site are trademarks; no right or license is granted to use them.

Indemnification

You agree to defend, indemnify, and hold harmless Forever Beaumore and its officers, directors, employees, agents, and affiliates from and against any loss, damage, liability, claim, or demand — including attorneys’ fees and expenses — relating to or resulting from your use of the website or from any breach by you of these Terms and Conditions.

Limitation of Liability

As permitted by law, Forever Beaumore — including its directors, officers, employees, service providers, affiliates, and agents — shall not be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages (including personal injury, loss of data, or loss of revenue or profits) arising from your use of the site.

Disclaimers

Forever Beaumore, to the fullest extent permitted by law, disclaims all warranties, either express or implied, including without limitation the warranty of merchantability, non-infringement, and fitness for a particular purpose. Content on this website is for reference purposes only and is not intended as specific medical advice or a substitute for professional treatment or diagnosis. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Dispute Resolution

In the event of any controversy, claim, action, or dispute arising out of or related to any transaction conducted on the website, the party asserting the dispute shall first try in good faith to settle such dispute by providing written notice to the other party, allowing 30 days in which to respond or settle. Notice shall be sent to: 2268 Senter Road #198, San Jose, CA 95112.

All questions of law shall be governed by the laws of the State of California, excluding conflict-of-law rules. Any legal action shall be brought in the applicable federal or state courts with jurisdiction over Santa Clara County, California.

Termination & Notice

These terms remain in full force while you use the website. Forever Beaumore reserves the right to deny access, terminate your use, and delete your profile at its sole discretion without notice or liability. Any notice to you shall be sent to the email address provided during registration. Notice to Forever Beaumore shall be sent to:2268 Senter Road #198, San Jose, CA 95112.

Still have a question?

Our team is here. Reach us at hello@foreverbeaumore.com

or call 888-933-7624 for Vietnamese-speaking support.

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